Today, pharmacies use a production based model that feels like a factory. That’s because this antiquated model was not designed around the patient. It was developed as a way to distribute products – a way that no patient should be treated, no healthcare provider should depend on, and no payer should be satisfied with. This leads to an interesting question: should a prescription medication simply equal a reimbursable transaction, or should it equal a desired health outcome? The Heritage Biologics answer is simple. Redesign the specialty and home infusion pharmacy to a new patient experience that is both measurable and collaborative. Gone are the days of relying on a pharmacist to simply fill a prescription. Our pharmacists fulfill a patient experience – an experience that has led to the national pharmacy patient experience initiative that is changing healthcare. RXPX® is a collaborative program that establishes therapeutic management partnerships between healthcare providers and pharmacies. As hospitals work tirelessly to improve patient experience HCAHPS metrics, we offer the first patient experience solution designed to bridge the gap for patients as they exit the inpatient setting and enter the outpatient pharmacy environment. Our RXPX® data is combined with our RareCare quality of life data, a first-in-class patient reported outcomes measurement software. This technology breakthrough allows for customized healthcare provider and payer metrics to be captured and shared in real-time to maintain the continuity of care for the patient. Traditional pharmacy prescription information is then added in the final step of the data gathering process. The resulting data is compiled into cutting edge proprietary analytics called Collaboralytics®. These outcome based measurements provide actionable insight from multiple data sources. Collaborative medicine advances healthcare and improves outcomes. Data is the new language of healthcare and we are committed to providing innovative value-based pharmacy solutions that deliver positive results for our patients and our provider partners. Shifting to therapeutic management partnerships instead of traditional production pharmacy models will improve the patient experience and change healthcare. Are you happy with your current pharmacy partner? Maybe it’s time to expect more. Maybe it’s time to measure more. Heritage Biologics – we measure it, we report it, we share it.
